Important mantras

Unshipped work is work not done

Shipping is the top priority, always. If we ship and people use our product then we can worry about making it better. If no one uses our product, you'll have no code to write

We are also well-positioned to use our product internally ("dogfooding" or "drinking our own champagne"), so shipping it within Remote and gathering feedback through short cycles goes a long way.

Work Ethic

Execution

We focus on delivery through iteration and fierce execution. It's best to make mistakes and learn from them rather than trying to make something perfect and taking too long.

Disagreeing

It's very healthy to have a team that disagrees on a subject. Great results often come from discussion and debate. Inversely there comes a time when we disagree but commit, endless discussion adds no value. Do not confuse this with silent disagreeing, if you feel you're not being heard then speak up, say it clearly, be transparent and we'll all improve together but absolutely don't just agree to accommodate others.

Bikeshedding

NOT ALLOWED! Converge fast, execute and iterate later. It's always better to make decisions and fail fast than try to be perfect (on product or endless discussions/meetings) and take all the time in the world. The one thing we don't have is time, speed is of the essence for any successful startup.

No consensus

Consensus is not needed nor wanted. Consensus takes time and is a convergence methodology that takes too much time to achieve. Rather focus addressing a subject with the main stakeholders and seek a quick decision (fast is better). If you need to make a decision that will affect a larger group then instead of addressing the whole group reach the ultimate decision maker (ie: Sofia in Eng.) and ask who should be involved in landing that. See also RFCs - Request For Comments. No one should be a bottleneck and we rely on everyone to be active and proactively taking decisions and being involved.

Productivity

Not working with a working schedule means we rely a lot on high productivity. The only way you can be productive is if you take good care of yourself, rest, eat and keep yourself healthy. A productive streak of work makes a 1 hour be worth more than 10h.

Psychological safety

Take care of yourself and help others do the same. Feelings like anxiety, fear, sadness are natural but aren't what we want you to feel at Remote, they should be reserved for important things in your life. If you go through those feelings make sure to be transparent and communicate it so that we can continuously work on improving what causes it!

You shouldn't ever have to worry about your job either. We aim at never surprise people negatively. Feedback needs to always be continuous, top-bottom and bottom-up, if it's not you should surface it either to your manager or your manager's manager.

We want everyone to be happy but sometimes we can't offer the best context, due to skills or something else, and we'll always do our best to take care of everyone, at Remote or departing the team. We are very appreciative of everyone that decided to join us in our mission and story. Everyone should know that we will always do all we can to treat every single person with the utmost respect and kindness.

Availability