Write emails and other messages like you’re sending someone a message by phone. Keep it short, avoid unnecessary additions, be direct.
Don’t
- “I trust this email finds you well”
- Introduce yourself. Your name + title should be underneath your message if it’s the first time you message someone
- Say “e-meet”
- Start slack messages with “Hi” or sign them off with your name
Do
- Get to the point right away
- Be friendly
See also Be concise